In a Nutshell
- Top highlights: Massive range of game from Microgaming, NetEnt & Scientific Games
- VIP or loyalty programme: Yes
- Other offerings: Bingo, sports and poker
32Red is an online casino powered by the renowned software provider, Microgaming. This online casino has more than 500 games and a wide range of other great features. 32Red Casino is dedicated to providing high quality customer service with highly trained customer agents who are polite and ready to assist with all manner of queries. The gaming platform is reliable and the bonuses are best in class. All in all, 32Red has all of the features you will need to enjoy a rewarding online casino experience.
As you’ll come to expect from 32Red, everything comes in abundance - and this goes for the casino promotions, too. There are a couple of bonuses for new players, including a no deposit bonus. There are also some nice ongoing promotions, including seasonal ones themed around popular holidays (Halloween and Christmas), as well as slot game tournaments which give out daily bonuses. There’s also Ruby Tuesday, where every Tuesday, the casino gives out ‘Red Ruby Rewards’ (more on this later) to certain players. For fans of certain types of table games, there are also promotions related specifically to certain table games, so you can get your fill with an added bonus.
Range of Casino Games
It would be a rare day indeed that a player wouldn’t be satisfied by what’s on offer at 32Red. There are 500+ casino games to choose from, including:
Slots (more on that shortly)
Live casino games
...and even more. And with Microgaming-powering everything, you can rest assured of the quality to expect.
As far as slots go 32Red have an extensive portfolio. With NetEnt and Scientific Games recently added to their large batch of Microgaming slot titles, you can rest assured that all your gaming needs will be met. Feature titles at 32Red include…
- Who Wants to be a Millionaire
- Mega Moolah
- Lucky Leprechaun
- Gonzo’s Quest
...we think it may even be a tad overwhelming for the average player.
32Red is pretty much a one-stop-shop for all things online gaming. With an onsite sports betting section, bingo, poker and live casino client, anything you could want to bet on is just a click away - you’ll find the other sections at the top of screen, in the navigation bar.
Software and Graphics
As mentioned above, Microgaming is the sole software provider for 32Red’s casino gaming. Widely regarded as one of the industry leaders, there’s certainly a lot to say about the service Microgaming provides: you can be sure as to the quality and design of the game you’re playing, as well as the range of bonuses on offer.
Microgaming is responsible for some of the most generous, highest-paying games online, including Mega Moolah and Major Millions. Although it’s sometimes seen as an ‘older brother’ to its younger competitor, NetEnt, we think that’s a bit of an unfair label - in our experience Microgaming stands for quality and entertainment, and everything works as it should (and even better).
Graphics-wise, the site itself is rather - you may have guessed it - red. Red screams at you from every corner of the screen - this may not be the casino of choice for those with sensitive eyes! Despite that, it's very easy to navigate the site, with everything clearly divided into sections - whether that be the different types of games you’d like to play, or the different betting sites offered by 32Red, you'll find them easily and quickly.
32Red is almost the epitome of what an online casino should be: it has the games, it has the promotions and it has the variety. On that note, 32Red is almost Microgaming’s flagship brand. As such, players can be certain that the bonuses are actually worth their time, as are the games, and that they are appreciated as players.
Loyalty or VIP Programme
Every player who makes a deposit and plays at 32Red is automatically - from the very first bet - entered into the ‘Red Ruby Rewards’ loyalty programme. From then on, every time they play, the player will receive ‘Red Rubies’ (loyalty points) and advance through the programme.
This is, of course, dependent on the casino game, as not all casino games’ stakes contribute equally to the wagering requirements of the programme. But once you get there, every 1,000 Red Rubies received can be redeemed for 10 free casino chips to play with.
Here’s how it works:
- Bronze: 50 Red Rubies; earn 25 to stay in bronze
- Silver: 1,000 Red Rubies; earn 500 to stay in silver
- Gold: 5,000 Red Rubies; earn 2,500 to stay in gold
- Platinum: 10,000 Red Rubies; earn 5,000 to stay in platinum
- Club Rouge: By invitation only; eligibility reviewed regularly by VIP managers
You get to move up the tiers automatically, depending on how many Red Rubies you earn, but be warned - you have to re-earn the amount of Red Rubies needed each month to stay on the same VIP tier each time.
The benefits look pretty worth it, though. Here’s what you can expect from each tier:
- Bronze: 1,000 Rubies birthday bonus
- Silver: 10% bonus points; 2,500 Rubies birthday bonus
- Gold: 20% bonus points; 3,000 Rubies birthday bonus; personalised promotions
- Platinum: 50% bonus points; 5,000 Rubies birthday bonus; consideration for Club Rouge
- Club Rouge: Up to 200% bonus points; 5,000 Rubies and exclusive birthday bonus; enhanced bonuses, promotions and more
To redeem your Rubies, simply login to your account, on either desktop or mobile - and tap on the ‘R’ icon at the top right of the screen. You’ll have to follow several prompts to complete the process, and you can only redeem units of 1,000 Rubies each time.
Deposit / Withdrawal Methods
32Red offers a pretty nice variety of banking methods:
|Payment Method||Fee||Processing Time||Minimum Deposit|
|Wire Transfer||Free||Instant once your deposit has been credited as cleared funds to our account||£10|
*Current as of November 2017; check 32Red's website for any updates
As with most online casinos, the length of time it takes for receiving your cash after requesting a withdrawal can really widely vary. With credit and debit cards, you might find yourself waiting up to 7 days, while with a bank transfer the wait could be as little as 3 days. The casino states that some of the newer, more funky ewallet payment methods can process your cashouts quicker, in anywhere from 24 hours. On a side note, the casino itself is known as one of the quickest in the biz for processing these transactions, so you might just have to try it and see for yourself.
|Withdrawal Method||Fee||Processing Time||Withdrawal Method|
|Wire Transfer||Free if above minimum||No info||£100|
*Current as of November 2017; check 32Red's website for any updates
32Red hosts its very own mini-site with help topics and FAQs, divided into helpful subsections, including ‘Getting Started’, ‘Deposits and Withdrawals’, ‘My Account’ and so on.
But, if you're at a loss and want to talk to someone, it's best to turn to any of their customer support avenues, which are:
- Phone - UK landline: 0808 180 3232
- Live chat, available 24/7 and answered within 15 seconds of when we tried it
- Email: [email protected]
- Facebook, Twitter and Google Plus
Currently, the only language support is offered in is English.
Who Can Play?
UK residents are free to play at 32Red Casino, although players from the following countries are barred:
- Hong Kong
- South Africa
- United States
The casino is available in the following languages:
32Red is licensed by the Gibraltar Betting and Gaming Association (GBGA).
32Red is pretty impressive, as far as casinos go.
With a massive variety of games and types of betting, you're sure to find something to like here. While some may grumble that this is a Microgaming-only casino, others will enjoy the selection of games that brings. We think it's a solid place to start at for new players, and a great place for experienced gamers too - we recommend you try it out for yourself, and get playing at 32Red today.